Terms & Conditions meemee99 — Terms & Conditions of Malaysia's Online Betting Platform

1Acceptance of Terms of Use

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member") and meemee99 ("Platform"). These Terms govern your use of the website, services, betting and entertainment products provided by meemee99 through the domain meemee99.biz and any associated subdomains.

By clicking "Register", "I Agree", or by simply accessing and using the meemee99 platform, you confirm that you have read, understood and agree to be bound by these Terms in their entirety. This agreement is fully enforceable and carries the same legal effect as a signed written contract.

Meemee99 reserves the right to modify, add to or amend these Terms at any time without prior notice, unless otherwise stated. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest version in effect. Your continued use of the meemee99 platform following any amendment constitutes your acceptance of the revised terms.

2Eligibility & Registration Requirements

To register and use the meemee99 platform, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

• Be at least 18 years of age at the time of registration. This is a mandatory minimum age requirement and cannot be waived.
• Have full legal capacity to enter into this agreement — you are not currently undergoing bankruptcy proceedings or subject to any court order that prevents you from managing your own financial affairs.
• Not be located in any jurisdiction where the use of online betting services is prohibited.
• Providing true, accurate, and complete information during registration — including your full name, date of birth, Malaysian phone number, and a valid email address.
• Not an employee of meemee99, an immediate family member of a meemee99 employee, or any individual with a direct commercial relationship with meemee99.

Meemee99 reserves the right to request identity verification documents at any time to confirm the information provided. This includes copies of your identification card, bank statements, or proof of address. Failure to provide the requested documents within the specified timeframe may result in your account being suspended until verification is complete.

Registration by underage individuals is a serious breach of these Terms. meemee99 will close such accounts immediately, void all balances and bonuses, and may take appropriate legal action, including reporting the incident to the relevant authorities.

3meemee99 User Account

Each individual is permitted to hold only one (1) active meemee99 account. Owning multiple accounts, whether using the same or different information, is strictly prohibited. meemee99 employs advanced detection technology — including IP address monitoring, device fingerprinting, and behavioural pattern analysis — to identify duplicate accounts.

• You are solely responsible for keeping your meemee99 account username and password confidential.
• Do not share your login credentials with anyone, including family members.
• All activity carried out under your account is considered to have been performed by you personally.
• If you suspect your account has been accessed without authorisation, contact the meemee99 support team immediately via live chat or email at support@meemee99.biz.
• Meemee99 will not be held liable for any losses arising from unauthorised access resulting from your failure to keep your login credentials secure.

You must ensure that your account information is always current and accurate. If your phone number, email address, or any other personal details change, please update them in your meemee99 account settings or contact our support team for assistance.

4Deposits & Payment Methods

Meemee99 accepts deposits via the following Malaysian payment methods only. Any method not on this list will not be accepted and will be automatically returned:

• Touch 'n Go eWallet (TNG) — minimum deposit RM 10
• GrabPay — minimum deposit RM 10
• DuitNow (direct bank transfer) — minimum deposit RM 10
• Boost eWallet — minimum deposit RM 10
• ShopeePay — minimum deposit RM 10
• FPX Internet Banking — Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Public Bank, Bank Islam, Bank Rakyat and other local Malaysian banks — minimum deposit RM 20

All deposits must be made from an account or e-wallet registered in the same meemee99 member's name. Third-party deposits — including deposits made by someone else on your behalf — are not permitted and may result in account suspension pending investigation.

Meemee99 processes deposits in real time. Funds are typically credited to your meemee99 account within under one minute after the transaction is successfully confirmed by the payment gateway. If there is a delay, please contact meemee99 support with your transaction reference number.

5Withdrawals

Withdrawals may be made at any time, provided there are no outstanding bonus rollover requirements on the relevant balance. Withdrawals will be processed to the same payment method used for the original deposit. meemee99 enforces this policy in compliance with applicable anti-money laundering requirements.

• The minimum withdrawal is RM 30 for e-wallets and RM 50 for FPX bank transfers.
• Withdrawals to e-wallets (TNG, GrabPay, DuitNow, Boost, ShopeePay) are typically completed within 5 to 15 minutes.
• Withdrawals via bank transfer are typically completed within 1 to 24 business hours.
• Only one withdrawal request can be processed at a time. A subsequent request may only be submitted once the current one has been fully processed.
• Meemee99 reserves the right to request additional identity verification before processing withdrawals exceeding RM 5,000 within a 24-hour period.

If a withdrawal cannot be processed due to incorrect bank account or e-wallet details provided by the member, meemee99 shall not be held responsible for any resulting delays. The funds will be returned to your meemee99 account, and you will need to resubmit the withdrawal request with the correct details.

6Bonus & Promotions

Meemee99 offers a variety of bonuses and promotions from time to time, including a Welcome Bonus for new members, weekly cashback, reload bonuses, and special tournament promotions. All bonuses are subject to the specific terms and conditions stated alongside each offer, as well as the following general bonus conditions:

• Rollover is calculated based on the bonus amount received only — not the combined total of deposit plus bonus.
• The Welcome Bonus may only be claimed once per member, per phone number, per IP address, and per payment method.
• Winnings derived from bonus funds are subject to rollover requirements before they can be withdrawn.
• Meemee99 reserves the right to withdraw or cancel any bonus if there is evidence of fraud, misuse or a breach of terms.
• All bonuses are valid for 30 days from the date of crediting unless otherwise stated. Expired bonuses cannot be reinstated.
• Some games may contribute less than 100% toward rollover calculations. The full list of game contribution rates is available on the relevant bonus page.

Meemee99 reserves the right to modify, suspend or terminate any promotion without prior notice. Using multiple accounts to claim bonuses is strictly prohibited and will result in the cancellation of all bonuses and possible account closure. meemee99 also reserves the right to determine whether any betting activity qualifies as rollover, based on our own assessment.

7Sports Betting Rules

Sports Betting at meemee99 covers football, badminton, e-sports, and other sports listed on the platform. The following general rules apply to all sports bets placed at meemee99:

• All accepted bets are final and cannot be cancelled once submitted, except under exceptional circumstances such as a system error acknowledged by meemee99.
• The minimum bet for football matches is RM 2, with the maximum varying depending on the market and match in question.
• Meemee99 reserves the right to limit, refuse, or void any bet where there is evidence of incorrect odds, technical errors, or unusual betting patterns indicative of insider knowledge.
• Matches that are postponed or cancelled before reaching the minimum required duration will result in the bet being voided and returned to the member.
• For live betting, the result officially recorded by a recognised broadcasting body or sports authority shall apply — not the real-time score display, which may be subject to delays.
• Meemee99 uses betting market data from recognised sports data providers. Any dispute regarding match results must be raised within 72 hours.

For football betting covering the Malaysia Super League, EPL, La Liga, Bundesliga, Serie A, UCL and other leagues listed on meemee99, odds are updated in real time in line with global market movements. meemee99 does not guarantee the availability of all markets for every match at all times.

8Casino Games & RNG Integrity

All casino games on meemee99 — including live blackjack, baccarat, roulette and slots — use Random Number Generator (RNG) technology that has undergone independent testing and certification. This ensures every game outcome is genuinely random and cannot be predicted or manipulated by anyone.

• Meemee99's RNG is regularly audited by independent, internationally recognised third-party certification bodies.
• The Return to Player (RTP) rate for each slot game is available within the relevant game information.
• Live Casino games feature real human dealers streamed live — all outcomes result from genuine physical actions.
• Meemee99 does not manipulate game outcomes in any way to benefit the platform beyond the house edge set by the game provider.
• Any allegation of unfair gameplay must be supported by concrete evidence and submitted through meemee99's official appeals channel within 72 hours of the incident.

9E-Sports & Virtual Sports

E-Sports Betting at meemee99 covers professional esports matches including CS:GO, DOTA 2, Mobile Legends, Valorant, and other listed titles. Virtual Sports are computer-simulated sporting events that run 24/7, with results generated by an audited RNG.

• E-sports matches postponed by more than 72 hours from the original scheduled time will be considered void and all stakes refunded.
• Official results used to settle E-Sports bets are based on the official announcements of the relevant tournament organiser.
• For meemee99 Virtual Sports, each round is an independent event and previous results have no bearing on subsequent outcomes.
• Virtual Sports animations are purely visual representations — actual results are determined by the RNG before the animation is displayed.
• The use of automation software, bots or scripts to place E-Sports or Virtual Sports bets on meemee99 is strictly prohibited.

10Responsible Gaming

Meemee99 is fully committed to responsible gaming practices. We believe that sports betting and casino games are a form of entertainment that should be enjoyed within healthy boundaries. meemee99 provides a range of tools to help members manage their playing habits:

• Daily, weekly and monthly deposit limits that members can set themselves within their account settings.
• Loss limit — a cap on the total amount you can lose within a given period.
• A cooling-off feature for a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-exclusion programme for periods of 6 months, 1 year or permanently.
• Time reminder — meemee99 will send you a notification after you have been playing continuously for a set period.

Meemee99 is for players aged 18 and above only. If you feel that gambling is beginning to affect your daily life, relationships or finances, please visit our Responsible Gaming meemee99 for information on support resources available in Malaysia.

11Account Suspension & Closure

Meemee99 reserves the right to suspend or close any account, with or without prior notice, under the following circumstances:

• Breach of any part of these Terms & Conditions.
• Fraud, including the use of false information during registration.
• Holding multiple accounts or claiming multiple bonuses.
• Attempting to manipulate the system, games or betting outcomes.
• The use of automation software, bots or any other unauthorised tools.
• Suspicious financial transactions that may be linked to money laundering.
• Self-exclusion requests made by the member themselves or at the request of the relevant authorities.

If your account is closed due to a breach of these Terms, meemee99 reserves the right to withhold your account balance pending the outcome of an investigation. Should the investigation find a proven violation, the balance in question may be forfeited entirely. You may submit a written appeal to support@meemee99.biz within 14 days of the account closure date.

You may also close your meemee99 account at any time upon request by contacting the support team. Any legitimate balance (after all bonus rollovers have been completed) will be returned to your original payment method.

12meemee99 Liability Limits

Meemee99 makes every effort to keep the platform running smoothly 24 hours a day, 7 days a week. However, meemee99 cannot guarantee uninterrupted availability and accepts no liability for:

• Losses arising from technical disruptions, platform maintenance, or internet connectivity failures on the member's end.
• Losses arising from delays or failures in third-party payment systems such as e-wallets or banks.
• Losses resulting from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Any indirect, incidental, or consequential losses arising from the use of the meemee99 platform.

Meemee99's maximum liability to any member under any circumstances is limited to the total deposits made by that member in the 30 days preceding the relevant claim. This limit applies even if meemee99 has been informed of the possibility of such losses.

13Amendments to Terms & Conditions

Meemee99 reserves the right to modify, add to, amend or replace any part of these Terms & Conditions at any time. Significant amendments will be communicated to members via their registered email or through a prominent notice displayed on the meemee99 platform prior to the changes taking effect.

Minor amendments such as language improvements, spelling corrections, or clarifications that do not alter the substantive meaning may be made without notice. The "Updated" date displayed at the top of this document will reflect the latest changes made.

Your continued use of the meemee99 platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using meemee99 and may submit an account closure request to our support team.

14Governing Law & Dispute Resolution

These Terms & Conditions are governed by and interpreted in accordance with the applicable laws of Malaysia. Any dispute arising in connection with these Terms or the use of the meemee99 platform shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration under the Malaysian Arbitration Act 2005. The arbitration shall be seated in Kuala Lumpur, Malaysia, and proceedings shall be conducted in Bahasa Melayu or English as mutually agreed by both parties.

All disputes and appeals relating to accounts, transactions, or bets must be submitted in writing to support@meemee99.biz. meemee99 is committed to responding to all valid complaints within 5 business days from the date of receipt.